Printing Problems with Your Stress-Free Documentation Book? Here's What to Do
Oct 01, 2025
What to Do If You Receive a Damaged or Misprinted Copy
As an author, nothing makes me happier than knowing my work is helping mental health professionals streamline their documentation process. However, I recently learned that a small number of readers have received damaged or misprinted copies of Stress-Free Documentation for Mental Health Therapists, and I want to address this directly.
First, let me be clear: if you receive a damaged or misprinted book, you don't have to keep it. You have options, and I want to make sure you know what they are.
When Printing Goes Wrong
While the vast majority of books arrive in perfect condition (hence the 4.8-star rating!), printing issues can occasionally happen with any book, especially in the print-on-demand world. Amazon KDP, which prints and ships my books, uses various printing facilities around the world to fulfill orders quickly. While this system is efficient, it sometimes results in quality control variations.
Issues that might occur include:
- Missing pages or chapters
- Pages printed out of order
- Binding problems
- Damaged covers or pages during shipping
- Or even, as you'll see in one review below, printing from another book!
What You Can (and Should) Do With a Damaged Book
If you receive a book with any of these issues, you have several options:
- Return the Book to Amazon
Amazon has an excellent return policy. You can easily request a refund or replacement through your order history. This is important not just for you to get a proper copy, but also because reporting these issues helps Amazon identify problems with specific printing facilities. - Contact Me Directly
I genuinely want to know if you've received a defective copy! Please email me at [email protected], and I'll do everything I can to help make it right. - Access Digital Resources While You Wait
Remember that with your purchase, you have access to all the digital templates and resources. If you're having trouble accessing these, email us at [email protected], and we'll help you get set up right away. - Get a Complimentary E-Book
If you've reported an issue with your physical copy, we're happy to provide you with a complimentary e-book version while you wait for your replacement to arrive. Just reach out and let us know!
It's Not Just About Reviews
I'll be honest—seeing a negative review because of a printing issue is disappointing, especially when it's something outside my control as the author. But this isn't about reviews. It's about making sure you get the valuable resource you paid for in the condition you deserve.
The content of the book has helped thousands of therapists reduce documentation stress and improve their practice. I don't want printing issues to prevent you from experiencing these benefits.
What Readers Are Saying
When Stress-Free Documentation for Mental Health Therapists arrives as intended, therapists find it transformative for their practice. Here's what some happy readers have shared:
"EXTREMELY HELPFUL GUIDANCE AND TOOLS FOR THERAPEUTIC DOCUMENTATION"
If I could give this book 10 stars, I would. This is perhaps one of the most valuable tools I use daily as a therapist. I am so thankful for this tool. It has been invaluable in helping me zero in on the various topics, interventions and strategies for daily notes after sessions. It also has been super helpful in developing treatment plans. I think of how helpful this resource is and how grateful I am for it daily. BUY THE BOOK. YOU WON'T REGRET IT!!!
This kind of feedback makes all the hard work worthwhile! And it's not alone:
"Comprehensive Resource"
This book is a well organized comprehensive resource. The author has truly thought of everything needed for documentation that supports good treatment and requirements from 3rd party billers. She is generous with her time and provides helpful information for free online. Even if you follow her online you will still benefit from all that is provided in this book. This area is not well taught in graduate school but so necessary in professional life. I think this resource is applicable to everyone from new graduates to well seasoned professionals.
Mental health therapists at all career stages find value in the practical approach:
"Must have book for every clinician"
This book is a must have for every clinician and was exactly what I was looking for. The most helpful part of this book besides all the useful tips was the templates and examples. I highly recommend this book to make documentation less stressful for you.
And perhaps my favorite short-and-sweet review:
"Everything you need to eliminate doc stress"
I wish I bought this years ago. It eliminated my documentation stress and made my practice more efficient. Buy it, read it, and it will make your life easier.
When Printing Goes Wrong
Unfortunately, printing and shipping issues can happen. Here are actual examples from two readers who encountered problems:
[This is where you'll insert screenshots of the negative reviews with the photos of damaged/misprinted books]
These situations are frustrating for everyone involved—for you as the reader who was excited to receive your book, and for me as the author who wants you to have a perfect experience. But they're also fixable!
Let's Make It Right
If you've experienced any issues with your copy of Stress-Free Documentation for Mental Health Therapists, please:
- Contact Amazon for a refund or replacement, then
- Email my team at [email protected] so we can offer additional support.
Know that I'm committed to ensuring you have the resources you need to make documentation stress-free. While printing issues may occasionally happen, they shouldn't stand between you and the documentation resources you need for your practice.
And if you've had a positive experience with the book, please do leave a review! They help get the word out to other therapists.
